Frequently Asked Questions

We build premium games for iOS (iPhone and iPad) and create physical board games. Our iOS games are available exclusively on the App Store and require iOS 15.0 or later. Our board games can be purchased online and shipped worldwide.

You can reach our support team at support@playbestgames.com. We typically respond within 24 hours on business days. For iOS game issues, please include your device model and iOS version. For board game questions, include your order number if applicable.

Some of our iOS games are free with optional in-app purchases, while others are premium paid apps. Each game's pricing model is clearly displayed on its App Store page. We never include intrusive ads or predatory monetization practices. Board games require a one-time purchase.

Play Best Games is a distributed studio with team members working remotely around the world. Our games are published globally and available in most regions on the App Store and through international shipping for board games.

Yes! Most of our iOS games support iCloud sync, allowing you to seamlessly continue your progress across all your Apple devices. Make sure you're signed in with the same Apple ID and have iCloud enabled in Settings. Some games also support Game Center for leaderboards and achievements.

Yes, all our premium iOS games support Apple's Family Sharing feature. When you purchase a game, up to six family members can enjoy it at no additional cost. In-app purchases may vary depending on the specific content.

Most of our iOS games can be played completely offline! Once downloaded, you don't need an internet connection to enjoy single-player content. Online features like leaderboards, multiplayer modes, and cloud saves require an active internet connection.

Select titles support MFi (Made for iPhone) controllers, PlayStation, and Xbox controllers. Check the individual game's App Store page for controller compatibility. All our games are designed to work beautifully with touch controls as well.

You can restore previous purchases by going to the game's Settings menu and tapping "Restore Purchases." Make sure you're signed in with the same Apple ID you used for the original purchase. If you continue to experience issues, contact our support team.

Our board games are available through our official website and select retail partners. We ship worldwide with various shipping options. You can also find our games at friendly local game stores - check our store locator to find a retailer near you.

Some of our smaller games offer free print-and-play versions so you can try before you buy. These are available as PDF downloads on each game's page. While the physical editions offer premium components and better durability, print-and-play is a great way to test the gameplay.

We accept returns of unopened board games within 30 days of purchase for a full refund. Opened games may be returned if components are defective or missing. Please contact our support team to initiate a return and receive a prepaid shipping label.

Shipping times vary by location. Domestic orders typically arrive within 5-7 business days with standard shipping, or 2-3 days with expedited options. International shipping ranges from 10-21 business days depending on customs processing and destination country.

Yes! If you're missing components or have damaged pieces, contact our support team with your order number and we'll send replacements at no charge. We want to ensure every game arrives in perfect condition and remains playable for years to come.

In Stellar Cascade, you guide falling stars through cosmic pathways by strategically placing directional nodes. Complete each level by getting all stars to their destination portals while collecting bonus items and avoiding obstacles. Master the physics-based mechanics to achieve perfect ratings.

Stellar Cascade is a single-player puzzle experience, but you can compete with friends through Game Center leaderboards. Compare your level completion times and total star counts to see who can master the cosmic pathways most efficiently.

Please report bugs through the in-game Settings menu under "Report a Problem" or email us at support@playbestgames.com with "Stellar Cascade Bug" in the subject line. Include your device model, iOS version, and a description of the issue with screenshots if possible.

Archipelago Adventures supports 2-4 players and plays best with 3-4. The game scales beautifully across all player counts with dynamic tile availability and scoring adjustments. Solo mode rules are available as a free download on our website.

A typical game of Archipelago Adventures takes 30-45 minutes once players are familiar with the rules. First games may take closer to 60 minutes as players learn the tile-laying mechanics and strategic options. The included quick-start guide helps new players get into the action fast.

We're currently developing the "Coral Reef" expansion which adds underwater exploration mechanics and new visitor types. Sign up for our newsletter at playbestgames.com to be notified when it becomes available. The base game is fully complete and offers deep replayability on its own.